Photo ID
Required
- Government-issued photo ID — driver's licence or passport
- Passport (required if you are not an Australian citizen or permanent resident)

Worker Hub
Congratulations on being invited to interview with EIR. Here is everything you need to know before you come in — or join online.
You Have Been Invited
Read through this page carefully. Make sure you have everything listed below ready before you attend — whether you are coming in person or joining via video call.
Questions? Call us on 1800 LABOUR or email admin@eirgroup.com.au.
Be Prepared
Make sure you have all of the following with you. If you do not have these documents, we may not be able to register you for work.
Required
If applicable
Must Bring to Register
If you do not have these documents with you, we will not be able to register you for work. Please ensure all required documents are available and brought with you at the time of registration.
Face-to-Face Interview
If your interview is face-to-face, attend the office closest to you. If your interview is online, you will be told — you do not need to come in.
Sydney (Head Office)
Level 1/5 George St
North Strathfield NSW 2137
Queensland
76-84 Brunswick Street
Fortitude Valley QLD 4006
Adelaide
1/311 South Terrace
Adelaide SA 5000
Attend the office closest to you. If you are unsure, call 1800 LABOUR and we will confirm which office to come to.
Online Interview
If your interview is via video call, a little preparation goes a long way. Follow these tips to make a great impression.
Join from a location with reliable Wi-Fi or strong mobile data. A dropped connection mid-interview does not create a great impression. Test your connection beforehand.
Find a quiet room away from background noise — TVs, music, other conversations, pets or traffic can all be distracting. Let others in your home know you are in an interview.
Sit in front of a plain wall or tidy space. Avoid cluttered backgrounds or anything distracting behind you. Good natural or room lighting on your face makes a big difference.
Check that your camera and microphone are working before your interview starts. Close other apps that may use your camera or slow down your device.
Dress the same way you would for a face-to-face interview. Smart, tidy clothing shows you are taking the opportunity seriously — even on a video call.
Click the interview link a few minutes early. If you receive a video link by email, test it ahead of time so you are not scrambling at the last moment.
The Interview
Your EIR interview is a straightforward conversation. We want to understand your experience, the types of work you are looking for, your availability and any relevant tickets or licences you hold.
Be honest about your skills and experience — the more we know about you, the better we can match you to the right sites and roles.
If you are registering for work on the same day, the process will also include completing your employment paperwork, so make sure you have all your documents listed above ready to go.
Most interviews take around 20–30 minutes. Allow a little extra time if you are registering.
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Bring a government-issued photo ID. If you are not an Australian citizen or permanent resident, please bring your passport. Australian residents can bring their driver's licence or passport.
Yes. If you are coming to register for work, you must bring your Tax File Number (TFN), superannuation fund details and bank account details. Without these we cannot process your registration.
You will receive a link to join your video interview by email. Make sure you have a stable internet connection, a quiet space, and a plain background before joining. Test your camera and microphone beforehand.
Bring any relevant safety tickets or trade licences — for example a White Card / Construction Safety Card, Forklift Licence, Working at Heights certificate, or any other industry certification relevant to the role you are applying for.
Most interviews take around 20–30 minutes. Come prepared, be honest about your experience and have your documents ready. If you are registering the same day, allow a little extra time for paperwork.
Call 1800 LABOUR or visit www.eirlabourhire.com.au. Australian family-owned since 2003 — Labour Hire That Works For You.