The Storage Services and Wholesale Award 2020 grades warehouse work 1 to 4 by skill and ticket. Here is what each grade does and what it costs through EIR, ex-GST, Monday to Friday straight time.
All rates ex-GST per hour. Standard = Monday–Friday straight time. Source: EIR published charge rates, 2026 wage review.
Storeworker Grade 1 — Entry-level picker / packer
SA $50.81 · QLD $47.81 – $48.35 ex-GSTWhat they do: Order picking, packing, carton handling, receiving, despatch, stock movement, RF scanner work, general warehouse duties.
Tickets required: No ticket required. Site induction + PPE.
Storeworker Grade 2 — Picker / packer with forklift (LF) licence
SA $51.26 · QLD $48.78 ex-GSTWhat they do: All Grade 1 duties plus counterbalance forklift operation, pallet movement, truck loading and unloading, racking replenishment.
Tickets required: LF (forklift) High Risk Work Licence.
Storeworker Grade 3 — High-reach forklift operator
SA $52.73 · QLD $50.18 ex-GSTWhat they do: High-reach and narrow-aisle forklift work, stock control, cycle counting, quality inspection, inwards goods verification.
Tickets required: LF licence + high-reach / narrow-aisle competency.
Storeworker Grade 4 — Experienced warehouse operative / leading hand
SA On application · QLD $51.64 ex-GSTWhat they do: Leading hand duties, WMS and stock-systems work, despatch coordination, training and directing other storeworkers.
Tickets required: LF licence + demonstrated supervisory or stock-systems experience.
Administration Officer Level 3 — Warehouse admin / despatch coordination
SA On application · QLD $54.27 ex-GSTWhat they do: Despatch paperwork, inwards goods documentation, customer liaison, stock reporting, roster and timesheet administration. Most warehouse crews need one — it is easy to forget until the paperwork backs up.
Tickets required: No ticket required. WMS and office systems experience.